Client Question

Frequently Asked Questions

Our support team is always at your service. We will respond to your inquiry immediately.

1. Are your product made from safe food grade materials?

All products we produced are safe food grade. It can be PET, PVC, PETG, PP, PE, PS and Tritan. Other eco-friendly green materials include PLA, bamboo fiber, wheat straw.

2. Are you a factory? Do you have molds?

Our factory has more than 100 molds and styles range from bottles, tumblers, cups, glasses, and other accessories.

We have 12 years’ experience in plastic manufacturing, and we have our own factory near ningbo airport.

3. How to control your quality during mass production?

We have our own QC person checking goods quality on production line.

4. How long is your prodcution leadtime?

Usually our production leadtime is 30days. If you need goods in urgent, we can discuss with our production manager and help to finish goods in advance.

5. Do you provide free samples?

For the first cooperation, we will charge a sample fee as an agreement for each other, but  will return the fee when you place the order. And for the following cooperation, it’s free.

For more details, please contact our sales, and the email add is here: [email protected]

6. What's your leadtime of samples?

Normally, we will make the sample according to the details info you offered, such as color, logo, surface. And it usually will take us 3-10days to prepare your samples.

7. How could I get your price list?

You can click the link button directly under the selected product, fill in your requirements, and we will reply to you with the price.

Or please tell us the products (with their model number), quantity you are interested in  the form on the Contact Us page, then we will offer the price by e-mail.  

8. What's the MOQ?Do you accept small quantity?

Usually our MOQ is 5000pcs, if you need lower qty as a trial order, that will be acceptable. Please feel free to let us know the qty you need, we can calculate the cost accordingly.

For a part of products, we have sufficient inventory. Please check with us for inventory for small quantity.

9. What is your payment terms?

Our Payment terms is 30% in advance, balance 70% after see copy of BL.

10. What kind of Audit you have?

We have BSCI, SEDEX, ISO9000

Contact us

Get A Quote
United Plastics is a Plastic Drinkware Manufacturer and Supplier